eFIG Training
One of eFIG’s core objectives is to raise standards within the Interior Landscaping industry, and a comprehensive, bespoke training programme has been devised to cover all subjects within the trade. The courses are specifically designed for the Interior Landscaping industry, and as such all content is relevant and essential in the progression of interior landscapers.
Training is offered to both members and non-members, with members receiving significant discounts and priority booking.
New eFIG Accreditation
The new accreditation is divided into 4 sections:
- Horticulture Skills;
- Health & Safety;
- Sales & Marketing;
- Management.
Each of these sections contributes towards 25% of the overall accreditation, and any member who has completed 75% or more across all the sections becomes an eFIG Accredited Member. This isn’t to say that all training has to be completed again, because we’re accepting any eFIG training done from 2005 onwards. These will be automatically added to each member’s profile, and all Accredited Members will receive a Certificate. Each year, newly Accredited Members will receive an award at the annual awards ceremony.
The old eFIG accreditation course has changed and is now known as the Horticulture Skills Accreditation, which is divided into 4 modules:
Module 1: Knowing your plants.
Mod 2: Maintenance Techniques.
Mod 3: Design.
Mod 4: Pests & Diseases.
Upon completion of all 4 modules, each participant will be recognised as ‘Horticulture Skills Accredited’ and a certificate will be issued.
All members who have completed the old eFIG accreditation in the last 5 years will automatically receive the new Hort. Skills Accreditation.
Health & Safety is usually completed in-house as part of new starters’ inductions. If this is the case, H&S Accreditation will be awarded to members who can supply proof of an induction with a recognised HSE body or qualified person.
Training Courses
The following training courses are currently available via eFIG:
Sales 1: Interior landscaping selling structure, The buying process, Features and benefits of interior landscaping, Unique selling points, Brand talks/propositions, Questioning skills – SPIN technique, Listening skills, Reacting to buying signals, Handling customer resistance, Closing techniques
Sales 2: Negotiation skills, Influencing techniques, Using networking effectively, Developing a sales and marketing plan, Common marketing mistakes, Getting the message right, E-marketing techniques
Presenting with Confidence: First impressions, Creating the right conditions, Defining and redefining the objectives Good preparation – planning and structure, Creating the right introduction, Delivering the presentation, Language – style, vocabulary, tone Content – information and data, Managing Nerves, Dynamic delivery, Maintaining interest, Handling questions, Using notes, slides & visual aids, Establishing rapport, Understanding your audience
Time Management & Personal Effectiveness: Setting clear goals and objectives, Managing yourself and your resources, Analyse and understand your work styles, Effective management of time – where is your time going?, Managing disruptions, Planning & prioritisation, Managing meetings
Horticultural Skills Module 1: Knowing your Plants: Plant ID Latin and common names, Plant grouping and classification, Light vs. Water – the light and water requirements for difference plants
Horticultural Skills Module 2: Maintenance
Horticultural Skills Module 3: Design
Personality Types – What is your team made of?
Health Benefits of Plants
Health & Safety
Telesales
Finance for non-financial managers
Exceptional Customer Care
Managing People
Pest & Diseases
Training in your workplace
Most of eFIG's courses can be delivered at your place of work on request, subject to minimum attendance numbers and approrpriate facilities.
Training can also be supplemented using eFIG's library of training DVDs, available to borrow for free to eFIG members.
Please call 01794 521 744 to discuss your own requirements.
All eFIG training can be supplemented using our DVD Library, which is available to eFIG members only and is free of charge.
Funding available, for details click here.
